Frequently Asked Questions

Purchasing

What do I get when I purchase a theme?

When you purchase a theme, you receive:

• The complete theme package (ZIP file) ready to upload to Ghost
• The routes.yaml file for custom routing configuration
• Access to comprehensive documentation
• Free lifetime updates to the theme
• 6 months of customer support

How do I download my purchased theme?

After completing your purchase through Lemon Squeezy, you will receive an email with a link to download your theme. You can also access all your purchases anytime through your Lemon Squeezy customer portal.

Can I get a refund?

Due to the digital nature of our products, we do not offer refunds. Please review the live demos and documentation carefully before purchasing. If you have questions, feel free to contact us before buying. See our full Refund Policy for details.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods supported by Lemon Squeezy.

Licensing

How many websites can I use the theme on?

Each purchase includes a Single Site License, allowing you to use the theme on one Ghost installation. If you need to use the theme on multiple websites, you'll need to purchase additional licenses. See our Terms of Service for details.

Can I use the theme for a client project?

Yes! You can use our themes for client projects. However, each client website requires its own license. The client should purchase the license directly, or you can purchase it on their behalf.

Can I modify the theme?

Absolutely! You are free to customize the theme's code, design, and functionality to suit your needs. However, you cannot redistribute or resell the modified theme.

Technical

What version of Ghost do your themes support?

Our themes are designed for Ghost 5.x and later versions. We regularly update our themes to ensure compatibility with the latest Ghost releases.

Do I need coding knowledge to use the themes?

No coding knowledge is required for basic installation and customization. Our themes can be configured through Ghost's built-in design settings. However, knowledge of HTML/CSS/Handlebars can be helpful for advanced customizations.

How do I install a theme?

Installing a theme is straightforward:

• Log in to your Ghost admin panel
• Go to Settings → Design
• Click "Change theme" and then "Upload theme"
• Select the theme ZIP file and click "Activate"

Full installation instructions are included in each theme's documentation.

Do your themes work with Ghost(Pro)?

Yes, all our themes are fully compatible with Ghost(Pro) hosting. You can upload and activate themes through the Ghost admin panel just like on self-hosted installations.

Are the themes SEO-friendly?

Yes! Our themes are built with SEO best practices in mind, including proper semantic HTML structure, optimized meta tags, fast loading times, and mobile responsiveness — all factors that contribute to better search engine rankings.

Support

What kind of support do you offer?

We offer email support for:

• Theme installation and setup
• Configuration questions
• Bug reports and technical issues
• General guidance on using theme features

Support does not cover custom development, third-party integrations, or Ghost hosting issues.

How long does support last?

Your purchase includes 6 months of customer support. After this period, you can continue using the theme and receiving updates, but priority support may require purchasing a support extension.

How do I get help?

For support requests, please contact us through our contact form. Include your purchase email and a detailed description of your issue. We typically respond within 24-48 hours on business days.

Updates

Do I get free updates?

Yes! Your purchase includes lifetime free updates. Whenever we release a new version of the theme with improvements or bug fixes, you can download it at no additional cost.

How do I update my theme?

To update your theme:

• Download the latest version from your Lemon Squeezy account
• Upload it through Ghost admin (Settings → Design → Change theme)
• Your settings and content will be preserved

We recommend backing up your current theme customizations before updating.

Will updates overwrite my customizations?

Theme settings configured through Ghost's design panel are preserved during updates. However, if you've modified the theme files directly, those changes may need to be reapplied after updating. We recommend keeping track of any custom code changes.

Still Have Questions?

If you couldn't find the answer you're looking for, please don't hesitate to contact us. We're happy to help!