Refund Policy

Our 14-day money-back guarantee

Buying a theme should not be a gamble. If a theme is not right for you, email us within 14 days of your purchase and we will refund it in full.

You do not need to justify the decision. "It is not what I expected" is a complete answer. We would rather issue a refund than have someone stuck with a theme they do not want.

How to Request a Refund

• Write to us through the contact form or reply to your Lemon Squeezy receipt
• Use the email address you purchased with, or include the order number from your receipt
• Tell us which theme you bought — a reason is welcome but not required

We process refunds through Lemon Squeezy, usually within one business day. The money goes back to your original payment method; how long it takes to appear depends on your bank, typically five to ten days.

Let Us Try to Fix It First

A refund is always available to you within the guarantee window, but many problems turn out to be quick fixes. If something is broken or behaving unexpectedly, we would like the chance to help:

• Bug fixes: We fix confirmed bugs in the theme, at no cost, for as long as you own it
• Installation help: We walk you through uploading the theme and its routes.yaml
• Compatibility issues: We keep every theme working with current Ghost releases

Ask us first through support. If we cannot solve it, the refund still stands.

What the Guarantee Covers

The guarantee applies to every individual theme and to the bundle, bought at full price or with a discount. A bundle refund covers the whole bundle rather than a single theme inside it.

After a refund, the license for the refunded theme ends and the theme should be removed from any site running it.

We reserve the right to decline a refund in cases of clear abuse — for example repeated buy-and-refund cycles on the same themes, or redistribution of the theme files. This is not aimed at anyone acting in good faith.

After the 14 Days

Once the guarantee window closes, purchases are final. Your access does not end with it: updates stay free for the lifetime of the theme, and support runs for six months from the date of purchase.

Two things we will always sort out, whenever they happen:

• Duplicate purchase: Bought the same theme twice? Contact us and we will refund the duplicate
• Major undisclosed issue: If the theme has a significant, undisclosed problem that we cannot fix, we will refund it regardless of the date

Chargebacks & Disputes

Please contact us before opening a chargeback or payment dispute. With a 14-day money-back guarantee in place, an email is faster than a dispute and gets you the same result. Chargebacks are frozen by the payment provider for weeks and leave us unable to help you in the meantime.

Need Help?

If your purchase is not working out, for any reason, write to us. We would rather hear about it than not.